Free delivery on NHS services.
Signed for and tracked, anywhere in the UK. Private orders use the same service at a small charge.
We choose the right delivery for you
Time-critical NHS medicines are upgraded automatically, at no cost. Private delivery charges are shown at checkout.
Track it in your account
Every parcel has a tracking number from the moment it leaves us. We will tell you when it is on its way and when it has arrived.
Discreet, by design
Plain outer packaging with no branding and nothing to say what is inside. Signed for on arrival, so it only goes to the right person.
FAQs
Questions about an order? Send us a secure message or call 01708 206808.
Royal Mail will leave a card so you can rearrange delivery or collect your parcel from your local delivery office. For same-day local deliveries, our driver will call you first.
Orders approved by our pharmacist before the daily cut-off go out the same day. You will see the cut-off time at checkout.
Royal Mail delivers on Saturdays for signed-for services. Our same-day local delivery runs during pharmacy opening hours.
Yes, anyone at your address can sign. If you would rather sign yourself, add a note in your account.